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A Better Member Experience is Coming Soon

Operating System Update

Dear HFCU Member,

Exciting changes are coming to your credit union. The Board and the staff of Henrico Federal Credit Union are committed to making your experience modern and convenient. On March 1, 2020, Henrico FCU will implement a full-scale conversation to take your member experience to the next level. This new member-centric update will empower our members to have a secure and sophisticated experience.

Updates-At-A-Glance

The new updates will take place during March. Some new features may not be available immediately. The following services will be impacted by the new operating system.

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Timeline for System Update

During the conversion, some features may not be available immediately.  there will be days that the branches will close and services may not be unavailable. Please mark these important dates on your calendar.

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Additionally, we will keep you informed of our progress as we approach the upgrade timeline, so you will know exactly what to expect. We have set up a special page on our website at henricofcu.org/memberupdates to update you on our progress and answer general questions.  

Please continue to check your email, as there will be periodic updates before and after the operating system change.

Thank you for your continued support and understanding during our upgrade process. Henrico Federal Credit Union is deeply appreciative of your membership and we look forward to continuing to provide you with the best service possible.

 

Chris Williams

President/CEO

Smarter Systems

Digital Banking:

  • Online Banking
  • Mobile Banking
  • Internet Banking

Voice Banking:

  • Enroll in Voice Banking
  • Voice Command Recognition
  • Balance Inquiry
  • Account History
  • Transfer Funds
  • Stop Payment
  • Voice Banking Pin Maintenance

 

 Branch Banking:

  • Same friendly service
  • eSignature for Loans

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