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During conversion weekend Internet Banking and Bill Pay will also be unavailable. Please schedule your payments in advance before 6:00 PM on Friday, February 28th to avoid disruption.
While there are numerous system enhancements, many things are staying the same.
We are upgrading Internet Banking to a new platform. You will need to enroll on your PC or your mobile device. This upgraded system will bring new and exciting features to Digital Banking. Please make sure you have updated your current address, phone number, and email to help make this a smooth transition.
You can update your information within Internet Banking under the Options tab. Select Update Member Information to verify and update your information by 2/28.
Voice Banking will also be improved! There are options to make transfers, check balances, listen to recent transactions and much more. If you currently use Voice Banking, you will enroll in the updated version on or after March 3rd with your member number and the last four of your social security. If you are new to Voice Banking, please call our Contact Center or stop by a branch to get started.
We are launching a new mobile app! On or after Tuesday, March 3rd you should delete the current HFCU Mobile App. Please download the new HFCU Digital Banking mobile app from the App Store or Google Play. Sign in or enroll with your new Digital Banking credentials.