To finalize a loan with the credit union, eligibility for membership is a prerequisite. Upon enrolling for membership and establishing a share account, your loan will be processed if it meets approval.
Henrico Federal Credit Union currently serves those who live, work, worship, or attend school in Henrico County and other cities and counties in the surrounding greater Richmond area including:
You need a current proof of address and a five dollar deposit to start your share savings account.
Henrico Federal Credit Union is part of the Co-Op Shared Branch network. There are Co-Ops all over the United States. You can do a quick search by visiting the Co-Op Shared Branch website.
You may also access your account through Digital Banking and Voice Banking.
Credit Unions are federally insured, not-for-profit, member-owned financial institutions. We provide various financial services, including savings and checking accounts, auto loans, certificates, and more. However, it's important to note that we differ from banks in significant ways.
The first distinction is our member ownership. When you open an account, you become a partial owner of the credit union, not just another customer. This emphasizes our commitment to a cooperative and member-driven approach.
The second facet is our not-for-profit status. In contrast to banks, our emphasis is on contributing to the community. We dedicate time and resources locally, concentrating on financial education and providing lower loan rates for our members.
As a credit union, we operate with a community-driven approach, standing apart from impersonal and distant corporate entities. Our team lives and works within the local community, strengthening our bond with the people we serve.
Bellwood Credit Union operates as a division of Henrico Federal Credit Union, functioning as an additional branch. You have unrestricted access to your account at either location. We share the same CEO, leadership team, lending team, and contact center.
Henrico FCU offers three scholarships to members who are seniors in high school and continuing their education. Find out more about these scholarships.
All accounts at Henrico FCU and Bellwood Credit Union are insured by the NCUA up to the standard maximum share insurance amount of $250,000 for each deposit insurance ownership category. Individual Retirement Accounts (IRAs) continue to be insured separately.
Administered by the NCUA, the National Credit Union Share Insurance Fund (NCUSIF) is backed by the full faith and credit of the U.S. Government. For more information about the NCUA or the NCUSIF, visit www.ncua.gov.
An electronic share insurance calculator is available online to help members determine how to structure accounts to include joint accounts, payable upon death accounts, and others to receive greater coverage than the $250,000.
The services offered are similar, but the philosophies are different. Credit unions are member-owned financial institutions and give back to the members through lower rates and lower fees. The owners of a credit union are their members. Stockholders are the owners of banks.
The routing number is the nine-digit number printed in the bottom left corner of each check and identifies the financial institution the account is assigned.
251082194
You may update your address on Digital Banking or visit one of our branches.
Use our convenient and easy LocatorSearch tool to find your closest no-fee ATM.
Enjoy relationship pricing perks when you sign up for eStatements and set up direct deposit. Relationship pricing includes no monthly maintenance service fees.
Call 804.266.0290 for assistance with Bill Pay.
To set up a direct deposit you will need the credit union aba routing number 251082194 and your account number. You can find your savings or checking account numbers in Digital Banking.
If you have questions about seeting up direct deposit, contact the credit union at 804.266.0290 and press zero to speak with a representative.
You may order checks by visiting https://www.ordermychecks.com/login_a.jsp.
A disputed charge is not the same as fraud. Disputes are problems between you and a merchant over billing concerns. This is legitimate business with a reported problem, such as over-billing, double-billing, or not receiving products after paying.
Fraud is when an unknown third party uses your card through active measures like stealing your card number or account data. Fraud is not when you are charged too much by a vendor or when you dispute a transaction. Please contact our call center at 802.266.0290 if you have any questions about the difference.
Dial 866.985.2273 and follow the prompts.
To secure your debit card, access your app's card management feature within the associated account and toggle the green button to the left. Alternatively, you can contact us at 804.266.0290, press 0, and speak with a Member Service Representative.
Contact Visa immediately at 800.449.7728
Try using your Debit Card as a "credit" and use the signature pad. Call the credit union if the problem presists.
Download the Henrico FCU Digital Banking app from the App Store or Google Play. You may also access Digital Banking here to enroll.
Emails and text messages can be masked to look like they are coming from a trusted sender when they are actually from someone else. You should never send personal information such as account numbers, social security numbers, passwords etc. via email or texting.
Be extremely cautious. This notification is almost always fraudulent. You should report any suspicious activity to right away.
Phone calls, emails and text messages can look like they are coming from a trusted sender when they are actually from a fraudulent party. You should never provide personal information such as account numbers, social security numbers, passwords etc. via phone(without verfying the source), email, or text.
If you receive a phone call from us that seems suspicious or fake, immediately hang up and call our official number at 802.266.0290.
For emails you can directly contact the Contact Center by email memberservices@henricofcu.org to report suspicious correspondences regarding your account.
Stolen mail falls under the jurisdiction of the US Postal Service. Contact your postal inspector and us as soon as possible.
All members are provided with a periodic statement. A periodic statement only shows activity for a set period of time (i.e., one month or one quarter).
You can check your most updated activity anytime through Digital Banking. This statement will show you the most recent information from your account.
Don't reveal personal information via email. Emails and text messages can be masked to look like they are coming from a trusted sender when they are actually from someone else. Do not send personal information such as account numbers, social security numbers, passwords etc. via email or texting.
Don't download that file! Opening files attached to emails can be dangerous as they can allow harmful malware or viruses to be downloaded onto your computer. Make sure you have a recognized antivirus program (i.e. Symantec/Norton, McAfee, etc.) on your computer that is up-to-date. Most importantly, don’t open attachments from people you don’t know.
Log off from sites when you are done. When you are ready to leave a site you have logged in to, log off rather than just closing the page.
Monitor account activity. Monitor your account activity regularly either online or by reviewing your monthly statements and report any unauthorized transactions right away.
Interest starts accruing as soon as your loan is funded.
There are several options for applying for loans:
Call the Contact Center at 804.266.0290 and ask our staff to activate your Voice banking option.
Voice Banking is a secure, automated service that allows you to quickly perform account transactions by phone 24/7.
Through Voice Banking you can check your balances, review recent account activity, transfer funds, or stop payments. Voice Banking is available 24 hours a day. You can access Voice Banking by calling 804.262.8502.
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