ASSISTANT BRANCH MANAGER (Full-Time)

• Lead and Inspire – Support the Branch Manager in guiding and motivating branch staff. Help foster a positive, team-oriented environment focused on service excellence and continuous improvement.
• Drive Growth – Promote Credit Union products and services to meet member needs and contribute to branch goals. Identify opportunities to deepen member relationships and support business development efforts.
• Ensure Operational Excellence – Assist in managing daily branch operations, ensuring compliance with policies and procedures. Step in as acting Branch Manager when needed and help maintain a smooth, efficient workflow.
• Deliver Exceptional Member Service – Provide prompt, professional service to members and prospective members. Resolve concerns with care and efficiency, ensuring a positive member experience at every touchpoint.

What We're Looking For

• High school diploma or GED required.
• 2–5 years of similar or related experience, including time spent in preparatory roles.
• Sales or lending experience within a financial services environment is required (Credit Union experience preferred).
• Demonstrated relationship-building skills with members, staff, and the community.
• Proven dedication to delivering exceptional member service through attentive, solutions-focused support.
• Supervisory or leadership experience is desirable.
• Strong communication, interpersonal, and problem-solving skills.

If you are ready to take the next step in your career and join a team that values your contributions, apply now! Submit your resume and cover letter to JoinOurTeam@HenricoFCU.org and include “Assitant Branch Manager” in the subject line.

SENIOR TELLER (Full-Time)

Are you passionate about providing exceptional member service and looking to advance your career in the financial industry? HFCU is seeking a dedicated and experienced Senior Teller to join our dynamic team. If you thrive in a fast-paced environment and excel in teller operations, we want to hear from you!

As a Senior Teller, you will play a crucial role in ensuring the smooth operation of teller and member service functions behind the teller line. Responsibilities include overseeing the balancing of cash vaults, ATMs, and night depository; resolving complex member service issues; and supporting the Teller staff. This role involves providing a variety of paying and receiving functions, such as processing deposits, withdrawals, loan payments, cashier’s checks, and cash advances. Additionally, focusing on operational efficiency is key, ensuring processes are streamlined and effective to support the overall performance of the branch.

• Teller Functions: Ensure teller functions are performed correctly and securely, coordinate teller operations, and assist with complex transactions.
• Member Service: Implement the Credit Union’s strategic growth plan, perform member service functions, and resolve member bookkeeping and checking account problems.
• Professional Relationships: Promote “financial peace of mind through trusted relationships,” support Credit Union initiatives, and maintain the Credit Union’s professional reputation.

• High school diploma or GED required; two-year college degree in business or a related field preferred.
• 2 – 5 years of similar or related experience as a Teller at a full-service financial institution (credit union preferred).
• Excellent communication and interpersonal skills, with the ability to articulate clearly and with confidence.
• Highly organized, accurate, and detail-oriented.
• Proficient in using PCs with Windows applications (Microsoft 365 and Teams).

• Positive Work Environment: Join a team that values positivity, flexibility, and enthusiasm.
• Growth Opportunities: We support your professional development and career growth.
• Community Impact: Join a team that makes a difference in the lives of our members and the community we serve by providing top-notch service.
• Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and more.

If you are ready to take the next step in your career and join a team that values your contributions, apply now! Submit your resume and cover letter to JoinOurTeam@HenricoFCU.org and include “Senior Teller” in the subject line.

Join Our Team

Are you positive, energetic, and detail-oriented? Do you have a “can-do” attitude and a strong record of providing exceptional service? Do you value integrity, relationship building and putting others first? If yes, then we may be the perfect employer choice for you.

We are a growing not-for-profit, member-owned, financial cooperative. We are committed to providing financial peace of mind through trusted relationships.

We offer excellent benefits, such as healthcare, life insurance, paid-time off, 401(k), tuition assistance, and opportunities for advancement.

We focus on creating a rewarding work experience that transforms a job into a career.

Contact Us

If you would like to join the team, please send your resume, cover letter, and salary requirements (indicate Job ID number in the subject line) to:

Henrico Federal Credit Union
Human Resources Department
9401 West Broad St
Henrico, VA 23294-5331

FAX:804.545.7820
JoinOurTeam@HenricoFCU.org

Henrico FCU offers a competitive salary and excellent benefits. 

All employees are required to pass a comprehensive background check, including criminal and credit histories. Positive credit history refers to responsible credit management and financial behavior, such as making timely payments, managing debts effectively, and using credit responsibly. An active HFCU membership account (i.e., checking and debit card) within 30 days of employment is also required.