We are currently seeking a service-driven Financial Service Representative to assist members with all their financial needs. Duties include handling requests for products and services, opening accounts, conducting loan interviews, resolving issues, and offering financial solutions, while ensuring exceptional internal and external service with a high degree of accuracy in accordance with Credit Union policies and procedures.
Completion of high school education (or equivalent); six months to two years of similar or related experience in sales or lending in a financial services environment (credit union, preferred) or a similar retail services environment, including time spent in preparatory positions; previous cash handling experience; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
The successful candidate must enjoy communicating with people and have demonstrated excellent relationship building skills. Experience working in a fast-paced environment is a plus. Effective communication skills with the ability to articulate clearly and with confidence are a must. A great internal service commitment and ability to work well within a team-focused environment is also required. Courtesy, tact, and diplomacy are essential elements of the job. Candidate must have great attention to detail to perform a variety of tasks with efficiency. Must process members’ financial transactions with accuracy and offer solutions to meet their financial needs. A positive and flexible attitude and enthusiasm for multi-tasking are also required.
Are you positive, energetic, and detail-oriented? Do you have a “can-do” attitude and a strong record of providing exceptional service? Do you value integrity, relationship building and putting others first? If yes, then we may be the perfect employer choice for you.
We are a growing not-for-profit, member-owned, financial cooperative. We are committed to providing financial peace of mind through trusted relationships.
We offer excellent benefits, such as healthcare, life insurance, paid-time off, 401(k), tuition assistance, and opportunities for advancement.
We focus on creating a rewarding work experience that transforms a job into a career.
If you would like to join the team, please send your resume, cover letter, and salary requirements (indicate Job ID number in the subject line) to:
Henrico Federal Credit Union Human Resources Department 9401 West Broad St Henrico, VA 23294-5331
FAX:804.545.7820 JoinOurTeam@HenricoFCU.org
Henrico FCU offers a competitive salary and excellent benefits.
All employees are required to pass a comprehensive background check, including criminal and credit histories. An active HFCU membership account (i.e. checking and debit card) within 30 days of employment is also required.
Henrico Federal Credit Union is an Equal Opportunity Employer
