Henrico Federal Credit Union is a federally chartered, NCUA-insured credit union and direct lender serving members in the greater Richmond, Virginia area. We are not a broker, aggregator, or third-party marketing organization.
In accordance with the membership "Agreements and Disclosures" of Henrico Federal Credit Union ("HFCU") and providing your mobile phone number, you agree to receive Text (SMS) messages from HFCU. Messages may be sent through an automated system or directly by an HFCU employee regarding your accounts and the services we provide. For example, a Financial Service Representative may contact you by text to request additional documents or provide a status update on your application.
Messages may include account notifications, payment reminders, fraud alerts, two-factor authentication codes, member service communications, and marketing messages regarding HFCU products and services.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
You may revoke your consent to receive automated text messages at any time by (1) calling 804.262.0290, (2) writing to us at Henrico Federal Credit Union, ATTN: Contact Center at 9401 West Broad Street, Henrico, Virginia 23294 or (3) sending a return text with “STOP.” Your opt-out request may generate either a confirmation text or a texted request to clarify the credit union text message service to which it applies (if you have consented to more than one service). To complete your opt-out, please provide the requested clarification. Revoking your consent to receive automated marketing text messages from HFCU does not revoke any consent you provided to receive automated text messages related to a specific transaction (for example, a loan application). For all further help or information, send a return text with “HELP.”
- Message frequency. Will vary based on your account activity and service interactions.
- Message and data rates may apply.
- To opt out. Reply STOP to any message. You will receive one confirmation, and no further messages will be sent.
- For help. Reply HELP or contact us at 804.266.0290, or visit henricofcu.org.
Text messaging and consent details information will be handled in accordance with our Privacy Policy. For more information, please review our Privacy Policy.
Rev. 6/22/2026