- ABOUT US
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Henrico Federal Credit Union is a progressive and growing not-for-profit, member-owned, financial cooperative. We are committed to providing financial peace of mind through flexible relationships.
Are you positive, energetic, and detail-oriented? Do you have a “can-do” attitude and a strong record of providing exceptional service? Do you value integrity, relationship building and putting others first? If yes, then Henrico Federal Credit Union may be the perfect employer choice for you.
We offer excellent benefits, such as healthcare, life insurance, paid-time off, pension, 401(k), tuition assistance, and opportunities for advancement.
We focus on creating a rewarding work experience that transforms a job into a career.
Posted: May 13, 2020
Job ID: BM0520W
We are currently seeking a proactive and service-driven professional to lead the daily operations of our Bellwood branch while providing our members with “financial peace of mind through flexible relationships.”
Branch Managers must possess a good working knowledge of all facets of credit union operations (or a similar financial services setting), including familiarity with principles and practices for the effective operations of a branch and comprehensive knowledge of products and services, policies and procedures, rules and regulations, security procedures and accounting / financial administration.
The successful candidate must demonstrate exceptional member service skills with a highly positive, flexible, service-oriented attitude to anticipate member needs and initiate assistance beyond duties assigned. Identify opportunities to cross-sell products and services for the betterment of the member’s financial well-being. Provide informed, professional and accurate service and support. Effective, well-developed communication and organizational skills, using tact and persuasiveness, are required. Ability to articulate clearly and with confidence, considerable skill in dealing tactfully and courteously with the public, along with strong active listening and service skills is a must. Ability to calculate figures, apply concepts of basic business math and knowledge of basic record keeping, general clerical functions, office policies and practices, and computer skills are required. Ability to enthusiastically handle a fast-paced, multi-tasking environment and a demonstrated ability to coach, develop, and motivate a team are required. Actively promotes an environment where Credit Union policies and procedures are carefully followed. Must be detailed-oriented, organized, dependable, honest, ethical and confidential in nature.
A four-year college degree in accounting, finance, business or a related field and a minimum of three years financial sales or lending experience (five years preferred) and previous management or supervisor experience is required; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.