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Henrico Federal Credit Union is a progressive and growing not-for-profit, member-owned, financial cooperative committed to providing financial peace of mind through flexible relationships.
Are you positive, energetic, and detail-oriented? Do you have a “can-do” attitude and a strong record of providing exceptional service? Do you value integrity, relationship building and putting others first? If yes, then Henrico FCU may be the perfect employer choice for you.
We offer excellent benefits, such as healthcare, life insurance, paid-time off, pension, 401(k), tuition assistance, and opportunities for advancement.
We are committed to creating a rewarding work experience that transforms a job into a career.
FINANCIAL SERVICE REPRESENTATIVE (Full-Time)
Posted: January 25, 2019
Job ID: FSR0119W
We are currently seeking a service-driven Financial Service Representative to assist members with all of their financial needs. Duties include handling requests for products and services, opening accounts, conducting loan interviews, resolving issues and offering financial solutions, while ensuring exceptional internal and external service with a high degree of accuracy in accordance with Credit Union policies and procedures.
The successful candidate must enjoy communicating with people and demonstrated relationship building skills. Experience working in a fast-paced environment is a plus. Effective communication skills with the ability to articulate clearly and with confidence are a must. A great internal service commitment and ability to work well within a team-focused environment is also required. Courtesy, tact and diplomacy are essential elements of the job. Candidate must have great attention to detail to perform a variety of tasks with efficiency. Must process members’ financial transactions with accuracy and offer solutions to meet their financial needs. A positive and flexible attitude and enthusiasm for multi-tasking are also required.
Completion of high school education (or equivalent) and two years of similar or related experience in sales or lending in a financial services environment (credit union, preferred); previous cash handing experience is desirable; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.