WHAT DOES HENRICO FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
FACTS | WHAT DOES HENRICO FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION? |
WHY? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
WHAT? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
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HOW? |
All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Henrico Federal Credit Union chooses to share; and whether you can limit this sharing. |
Reasons we can share personal information | Does Henrico Federal Credit Union share? | Can you limit this sharing? |
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
For our marketing purposes — to offer our products and services to you |
Yes |
No |
For joint marketing with other financial companies |
Yes |
No |
For our affiliates’ everyday business purposes— information about your transactions and experiences |
No |
We don't share |
For our affiliates’ everyday business purposes— information about your transactions and experiences |
No |
We don't share |
For our affiliates to market to you |
No |
We don't share |
For nonaffiliates to market to you |
No |
We don't share |
Questions? |
Call (804) 266-0290 or write to:
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HFCU Privacy Policy Resource |
Download Privacy Policy PDF: |
What we do | |
How does Henrico Federal Credit Union protect my personal information? |
To protect your personal information from unauthorized access
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How does Henrico Federal Credit Union collect my personal information? |
We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit |
Why can’t I limit all sharing? |
Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to |
Definitions |
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Affiliates |
Companies related by common ownership or control. They can be
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Nonaffiliates |
Companies not related by common ownership or control. They can be
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Joint marketing |
A formal agreement between nonaffiliated financial companies that
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Other Important Information
We may request access or permission to certain features from your mobile device, including your mobile devices' (Bluetooth, calendar, camera contacts, microphones, reminders, sensors, SMS messages, social media accounts, storage, etc.), and other features. If you wish to change our access or permissions, you may do so in your device's settings. This information is not shared with any third party or used for any other purposes. To turn off this permission at any time, go to your app "Settings" on your device and turn off the permission for Contacts by selecting "Don't allow".
Requests to delete or close an account require that you notify us one of the following ways: By mailing your request to: Henrico Federal Credit Union, 9401 West Broad Street, Henrico, VA 23294, or by emailing member services: MemberServices@henricofcu.org, or in person at one of our branch locations. Once an account is closed, you will no longer be able to access any information online about your account. Archived statements will be available for 7 years from the date of account closure by written request to the credit union.