Voice Banking is a secure, automated service that allows you to quickly perform account transactions from any touch-tone phone, any time, day or night. Through Voice Banking you can check your balances, learn the recent account activity, transfer funds between your HFCU accounts, or request a check payable to you. Best of all it’s easy and convenient to use!
Check Balances
Hear Recent Account Activity
Transfer Funds Between Your Accounts
Request Checks Payable to You
First, contact us to receive your temporary PIN code. Once you receive the code, use the following steps to set up your Voice Banking account:
LOG INTO
VOICE BANKING
Call 804.262.8502. Enter your User ID/Member Number and PIN code. Enter the 10 digit phone number you’ll usually call from.
SET YOUR SECURITY
QUESTIONS
Choose 3 challenge questions. The system will prompt you to pick 3 separate questions and answer those questions immediately.
PERSONALIZE
YOUR PIN
You will have an option to create a personalized message, rather than the pre-recorded one. You'll also be prompted to pick a new PIN code.
Henrico Federal Credit Union
9401 West Broad St
Henrico, VA 23294
ABA Routing Number #251082194
Federally insured by NCUA
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Henrico Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 804.266.0290 for assistance. All products and services available on this website are available at all Henrico Federal Credit Union branches.
