Voice Banking is a secure, automated service that allows you to quickly perform account transactions from any touch-tone phone, any time, day or night. Best of all it’s easy to use!
Check Balances
Hear Recent Account Activity
Transfer Funds Between Your Accounts
Request Checks Payable to You
First, contact us to receive your temporary PIN code. Once you receive the code, use the following steps to set up your Voice Banking account:
LOG INTO
VOICE BANKING
Call 804-262-8502. Enter your User ID/Member Number and PIN code. Enter the 10 digit phone number you’ll usually call from.
SET YOUR SECURITY
QUESTIONS
Choose 3 challenge questions. The system will prompt you to pick 3 separate questions and answer those questions immediately.
PERSONALIZE
YOUR PIN
You will have an option to create a personalized message, rather than the pre-recorded one. You'll also be prompted to pick a new PIN code.
Henrico Federal Credit Union
9401 W. Broad St
Henrico, VA 23294
ABA/Routing # 251082194
Federally insured by NCUA
© 2017, All Rights Reserved
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